Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Oct 4, 2024443
How do I check the number of block confirmations? (web)
Published on Aug 22, 2023Updated on Nov 5, 202479
How do I check the number of block confirmations? (app)
Published on Aug 22, 2023Updated on Nov 5, 2024174
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Oct 28, 20249,674
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Oct 30, 202431,558
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on Oct 2, 202437
Why is my deposit locked?
Published on Dec 19, 2023Updated on Jul 23, 2024397
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Oct 30, 202421
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Oct 30, 202411
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Oct 30, 20242
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Nov 6, 20242
Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Oct 30, 20241
What should I do if I forget to fill in tag/memo?
Published on Oct 15, 2024Updated on Oct 30, 20249
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Oct 30, 202410
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Oct 30, 20242