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Account, security, and verification

FAQ

Account, security, and verification

How do I reset Two-factor authentication (2FA)?
Published on Sep 15, 2023Updated on Sep 12, 20242,264
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Aug 27, 2024331
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Sep 12, 2024950
How do I get my individual account verified?
Published on Aug 7, 2024Updated on Sep 4, 20241
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Aug 14, 20244,740
Why did my identity verification fail?
Published on Aug 8, 2024Updated on Aug 15, 202427
Why is my account frozen?
Published on Aug 22, 2023Updated on Sep 18, 202411,423
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 13, 20241,013
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Sep 3, 20243,118
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on Sep 6, 2024414
How long does it take to complete my identity verification?
Published on Sep 4, 2024Updated on Sep 5, 2024
How do I register for an OKX account?
Published on Sep 6, 2024Updated on Sep 6, 2024
How do I verify my identity with ID and selfie photos?
Published on Sep 4, 2024Updated on Sep 4, 20241
What is Taxpayer Identification Numbers (TIN)?
Published on Sep 2, 2024Updated on Aug 15, 2024
Why do I need to provide my Social Security Number or Taxpayer Identification Number?
Published on Sep 1, 2024Updated on Aug 15, 20242
Showing 1-15 of 42 articles