Guide to ID and selfie photos for identity verification

Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.

Which IDs are acceptable?

Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements:

• All information, including your profile photo, is clearly legible;

• Within expiry;

• Contains your date of birth.

How to properly take photos of my ID?

Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.

Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below.

Photo side of ID

Back side of ID

What if there's no back side to my ID?

Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:

How to properly take a selfie while holding my ID?

If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below:

• The ID you're holding should be the same as the one you photographed in the steps described above;

• The photo side of your ID should be facing towards the camera;

• Take your selfie in a well-lit space;

• Make sure the info on your ID is clearly legible;

• Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.;

• Make sure your ID isn't blocking your face or blocked by your fingers.

The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.